Terms and Conditions

Owner
This website CristinaMichels.com and the associated website HealingColours.art (hereinafter collectively referred to as the “Website”) are managed by Cristina Michels (hereinafter referred to as the ‘Owner’). The Owner offers astrological readings and related services (the “Services”).

Acceptance of the Terms & Conditions
By using the Website or its Services, you acknowledge that you have read, understood, and accepted these Terms and Conditions. If you do not accept them in full, you must immediately stop using the Website and Services.

Definitions

“User,” “Client,”: the person who accesses the Website and accepts the Terms.
“Party,” “Parties,” or “We”: the Owner or the User, depending on the context.

All terms relate to the offer, acceptance, and payment of the Services provided by the Owner in accordance with applicable Swiss law.

Payment
Services purchased on the Website are processed through the associated website HealingColours.art. Services will only be provided after confirmation of full payment via:

Credit card (VISA, Mastercard)
PayPal
Electronic bank transfer to the account held by the Owner

Payment terms:

All payments must be made in Swiss francs (CHF). Any conversion or transaction costs are entirely borne by the User.
In the event of a refused or non-received payment, the User is responsible for any additional costs.
The Owner reserves the right to change the prices of the Services at any time.

Provision of services
Astrological readings will be scheduled by mutual agreement between the Parties, at least 5 working days after purchase, unless otherwise agreed.

The User may reschedule the appointment up to two times, with a minimum of 24 hours’ notice.

Failure to notify of absence or delay will result in the loss of the right to reschedule and receive a refund.

For online or in-person readings, recording of the session is the responsibility of the User. The Owner is not responsible for any malfunctions or loss of registration.

Requirements for astrological readings
To ensure an accurate astrological reading, the User is required to provide the Owner with the following information in advance, which is necessary for the preparation of a personalized birth chart:

Date of birth: (DD/MM/YYYY)
Time of birth: as accurate as possible, if available according to the birth certificate
Place and country of birth

If the time of birth can be estimated with a margin of 30 minutes, the User may indicate “approximate time of birth.” Please note that this may affect the accuracy of the reading.

If the time of birth is unknown, the Client may still purchase the astrological reading without providing the time of birth. In this case, the Client acknowledges and understands that the reading will not cover all areas covered in the description of the chosen Service, because it is not possible to generate the placements of the planets in the Houses (including the signs of the Ascendant and Midheaven). In the analysis, the Owner will focus primarily on the planetary signs and main aspects of the Client.

Refund Policy
All sales are final and no refunds are given, except in cases where the Owner is unable to provide the Services purchased.

Privacy and data protection
The Owner is committed to protecting the privacy of its Clients. Personal information is collected and used exclusively for the provision of the requested Services. For further details, please refer to the Privacy Policy.

Cookies
The Site uses cookies to improve the User experience and enable the functionality of certain areas of the site. Access to the Site implies acceptance of the use of cookies in accordance with the Privacy Policy. Affiliated partners may also use cookies for similar purposes.

Copyright and Intellectual Property
All content on the Website, including Services, text, images, logos, and products, is protected by copyright and other intellectual property rights.

Any reproduction, distribution, publication, adaptation, or commercial use of the content without the written consent of the Owner is prohibited.

The User may share the link to the Website on their social media or via email, provided that the source is indicated.

Limitation of Liability
The Owner’s total liability to the User arising from the use of the Services or these Terms shall not exceed the amount paid for the Services themselves.

The User acknowledges that the Owner shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including, without limitation, loss of profits or business reputation.

Links to the Website
It is prohibited to create links to pages of the Website without the prior written consent of the Owner. Any links created are at the User’s own risk and subject to the limitations set forth above.

Indemnity
The User agrees to indemnify the Owner from any action, claim, or damage arising from the use of the content provided by the User or from access to and use of the Site, including violations of these Terms.

Jurisdiction and applicable law
Any dispute arising from the use of the Site or these Terms shall be governed exclusively by Swiss law. The place of jurisdiction for any dispute is Lugano, Switzerland.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Last Updated: 26 February 2026.